FAQ

Answers to the most common questions about SunLove X.

SunLove X is a thermal inspection, analysis, and reporting platform that analyzes the RGB and thermal imagery your drone collects at solar power plants to generate professional inspection reports compliant with the IEC 62446-3 standard.

You select two reference points to calculate the temperature deviation (ΔT) on each panel. SunLove X automatically classifies every anomaly it detects into Low, Medium, High, and Critical severity levels based on the size of the deviation.

You can generate your reports in Turkish or English and share them as a professional, branded PDF.

You can choose whichever engagement model fits your needs: run the platform end-to-end with your own team, send us your imagery and let us handle the analysis, or get a full on-site service. See our Solutions page for details.

Yes. After you register, you can try the platform for free and explore its core features with your own imagery or a sample project.

Yes, your data is processed and stored in compliance with KVKK (Turkey's Personal Data Protection Law). See our KVKK disclosure notice for details.

Pricing depends on the engagement model you choose and the size of your site. Check our pricing page for current plans, or contact us for a custom quote.

RGB imagery shows the physical condition of panels in visible light, such as cracks, soiling, or shading, while thermal imagery reveals the surface temperature distribution to detect hidden cell-level faults. SunLove X combines both into RGB and thermal orthophotos so you can inspect the same site layer by layer. This lets you correlate visual and thermal anomalies within a single report.

IEC 62446-3 is the international reference that standardizes reporting, classification, and measurement methods for drone-based thermal inspections of solar plants. Reports built to this standard document fault severity consistently and comparably, which supports insurance and warranty processes. SunLove X automates the entire thermal analysis and reporting workflow in line with this standard.

SunLove X is built to work with imagery from most commercial drones carrying thermal and RGB cameras. It supports standard image formats from manufacturers such as DJI and Autel, so data collected with different equipment can be analyzed on a single platform. Contact our support team to confirm compatibility with your specific drone model.

Yes, SunLove X processes RGB and thermal imagery captured with the DJI Mavic 3 Thermal without issues. The platform automatically recognizes this model's image formats and feeds them directly into orthophoto generation and ΔT analysis.

SunLove X supports common RGB image formats such as JPG and TIFF, as well as radiometric thermal image formats. You can upload raw imagery sets straight from your drone flight to start orthophoto generation and analysis. Since supported formats can vary by drone model, contact our support team if you're unsure.

Analysis time depends on site size and the number of images uploaded; small to medium solar plants are typically processed within a few hours. SunLove X automates orthophoto generation, hotspot detection, and ΔT analysis, significantly shortening the process compared to manual inspection. For large-scale plants, you can see an estimated duration in the platform before starting the analysis.

Yes, all thermal inspection reports generated with SunLove X can be exported as professional PDFs. Reports include detected anomalies, ΔT values, severity levels, and panel locations in line with the IEC 62446-3 standard.

Yes, the platform lets you brand your reports with your own logo and company details. This is especially useful for engineering firms and solar plant operators who deliver reports to their own clients or investors.

SunLove X analyzes temperature differences across the thermal orthophoto and automatically flags areas that heat up abnormally compared to the surrounding panel surface as hotspots. Each detected hotspot has its ΔT value calculated and is classified into Low, Medium, High, or Critical severity. This makes solar panel fault detection far faster and more consistent than manual inspection.

Yes, SunLove X is a fully cloud-based platform accessible through your web browser with no software installation required. Image upload, analysis, and reporting all run on cloud infrastructure.

Uploaded imagery, generated orthophotos, and reports are stored on secure cloud servers. Data storage and processing comply with KVKK (Turkey's Personal Data Protection Law); see our KVKK disclosure notice for details.

SunLove X is designed for solar plants worldwide and supports both Turkish and English. Since the platform is cloud-based, it can be used from anywhere with internet access, with no geographic restrictions.

Yes, our technical support team can help with platform usage, analysis workflows, and reporting. Reach out to us through our contact page for support requests.